SHIPPING & RETURNS
We ship globally to selected countries; restrictions apply. Below is a breakdown of our shipping destinations, estimated delivery times, and shipping costs.
Note:
- All orders may be subject to local customs fees, taxes, tariffs, or duties, which are the responsibility of the recipient.
- Delivery times are estimates and may vary depending on your location and customs processing.
- We cannot be responsible for unattended delivery packages or incorrect shipping addresses provided by customers, so please check your address before carting out.
Have a question? View our full FAQs here.
DESTINATIONS
1 - 2 working days
Dispatched via Royal Mail
2-7 Business Days
Dispatched via DHL
Australia, New Zealand, Hong Kong, Taiwan, Japan, South Korea, Malaysia, Vietnam, Thailand, Philippines
2-7 Business Days
Dispatched via DHL
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland
7-10 Business Days
Dispatched via DHL
United States, Canada, Mexico
7-10 Business Days
Dispatched via DHL
United Arab Emirates, Turkey, Saudi Arabia, Qatar
7-10 Business Days
Dispatched via DHL
South Africa
7-10 Business Days
Dispatched via DHL
RETURNS
You may return unopened and unused products purchased from antebeauty.com within 30 days for a refund of the original purchase price.
Please be aware that we do not allow the return of, or offer refunds for the following:
- Products purchased new from unauthorized distributors or through unauthorized distribution channels (e.g., eBay, etc.)
- Items that are not defective, unless unopened and unused within 30 days of purchase
- Damages due to misuse, improper maintenance or repair, using an alternate voltage source, or unauthorized modifications
- Damaged devices used with any conductive medium other than Ante Beauty gels
- Products returned without a valid itemized receipt
- Products returned without an RA# (Return Authorization number) will not be accepted.
We reserve the right to update this return policy at any time.
To initiate a return, email admin@antebeauty.com for a Return Authorization (RA) request. Please note that product(s) returned without a RA# (Return Authorization number) will not be accepted.
If there is a dispute regarding the confirmation of the return, it is the sender's responsibility to provide valid tracking information. We do not assume responsibility for lost or stolen products being returned for a refund without an RA number. Please use an insured method and forward the tracking details to admin@antebeauty.com.
Please allow 3-5 business days to inspect your product(s). If a refund is applicable, the credit will be applied back to the original method of purchase.
We offer a 2-year warranty for new products purchased from antebeauty.com. Faulty devices can be exchanged for a replacement within the warranty period. Please contact admin@antebeauty.com and provide the following information:
- The email address used for the order
- Your order number
- Original itemized receipt
